1. Introduction

At Boost Consultancy, protecting your privacy is a fundamental responsibility. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you access our website or use any of our services, including career consultancy, CV services, Recognition of Prior Learning (RPL), and tax-related support.

By using our services, you consent to the practices described in this policy.

2. Information We Collect

To deliver our services effectively, we may collect the following types of information:

Personal Information

• Full name, email address, phone number, and other contact details

• Communication preferences and service inquiries

Professional and Career Information

• Employment history, job roles, skills, qualifications, and experience

• CVs, cover letters, LinkedIn profiles, and supporting documents

• Evidence and work records required for RPL assessments

Financial and Tax Information

• Income details, employment structure, and expense records

• Tax-related documents provided for consultation or filing purposes

Technical Information

• Website usage data such as IP address, browser type, and interaction data (used for analytics and service improvement)

3. How We Use Your Information

We use your information strictly for legitimate business purposes, including:

• Delivering personalized career, RPL, CV, and tax services

• Assessing eligibility and preparing documentation

• Communicating service updates, reminders, and outcomes

• Improving service quality, internal processes, and client experience

• Complying with legal and regulatory obligations

We do not use your information for purposes unrelated to the services you request.

4. Data Storage and Protection

Boost Consultancy takes reasonable and appropriate measures to protect your information, including:

• Secure digital storage systems

• Restricted access to authorized personnel only

• Confidential handling of all client documents and records

While we follow industry best practices to safeguard data, no system can be guaranteed 100% secure. We continuously review and improve our security measures to reduce risk.

5. Sharing of Information

We respect your privacy and do not sell, rent, or trade personal information.

Information may only be shared in the following circumstances:

• With registered assessors, training organizations, or tax authorities when required to deliver a service

• When legally required by regulatory or government bodies

• With trusted service providers strictly for operational support, under confidentiality obligations

All third-party sharing is limited to what is necessary and appropriate.

6. Data Retention

We retain client information only for as long as necessary to:

• Deliver the requested services

• Comply with legal, regulatory, or professional obligations

• Maintain accurate records for audit or reference purposes

Once information is no longer required, it is securely deleted or anonymized.

7. Your Rights

You have the right to:

• Request access to your personal information

• Request corrections to inaccurate or incomplete data

• Request deletion of your information where legally permitted

• Opt out of non-essential communications at any time

Requests can be made by contacting Boost Consultancy directly.

8. Cookies and Website Usage

Our website may use cookies or similar technologies to improve functionality, analyze usage, and enhance user experience. You can control or disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to external websites. Boost Consultancy is not responsible for the privacy practices or content of third-party sites. We encourage users to review their privacy policies separately.

10. Policy Updates

Boost Consultancy may update this Privacy Policy from time to time to reflect changes in legal requirements, services, or operational practices. Updated versions will be published on our website, and continued use of our services constitutes acceptance of the revised policy.

11. Contact Information

If you have questions or concerns regarding this Privacy Policy or how your information is handled, please contact Boost Consultancy directly through our official communication channels.