1. Introduction

Welcome to Boost Consultancy. By accessing our website, booking a service, or engaging with our team, you agree to be bound by these Terms and Conditions. These terms are designed to ensure clarity, transparency, and a professional working relationship between Boost Consultancy and our clients.

If you do not agree with any part of these terms, you should refrain from using our services.

2. Scope of Services

Boost Consultancy provides professional advisory and support services, including but not limited to:

• Career consultancy and career planning

• Professional CV and cover letter development

• Recognition of Prior Learning (RPL) support and documentation assistance

• Tax consultation, preparation, and filing support

All services are provided based on the information supplied by the client and are intended to offer guidance, strategic advice, and administrative assistance.

3. Client Responsibilities

To ensure effective service delivery, clients agree to:

• Provide complete, accurate, and truthful information at all times

• Submit required documents and responses within agreed timelines

• Review all materials, advice, and submissions provided by Boost Consultancy

• Use our services in compliance with all applicable laws and regulations

Boost Consultancy is not responsible for delays, inaccuracies, or outcomes resulting from incomplete, incorrect, or misleading information provided by the client.

4. Professional Advice Disclaimer

Boost Consultancy provides professional guidance and recommendations based on experience, industry standards, and available information. However:

• Final decisions regarding career choices, RPL outcomes, visa matters, or tax submissions remain the sole responsibility of the client

• Outcomes may depend on third-party institutions, governing bodies, or regulatory authorities beyond our control

• We do not guarantee approvals, certifications, employment outcomes, or tax refunds

All advice should be considered informational and strategic, not a substitute for legal or governmental authority decisions.

5. RPL and Assessment Services

For RPL services:

• Eligibility assessments are based on evidence provided by the client

• Final assessment decisions are made by registered training organizations or assessors

• Boost Consultancy assists with documentation, evidence mapping, and application preparation but does not issue qualifications

Approval outcomes are determined solely by the relevant assessing bodies.

6. Tax Services

For tax consultation and preparation services:

• All tax advice and filings are based on information provided by the client

• Clients are responsible for verifying the accuracy of submitted information

• Tax outcomes, including refunds or liabilities, are determined by the relevant tax authority

Boost Consultancy does not accept liability for penalties or audits arising from undisclosed or inaccurate client information.

7. Fees, Payments, and Refunds

• All service fees are disclosed clearly before commencement

• Payment is required as agreed prior to or during service delivery

• Refund eligibility, if applicable, is governed by the specific service agreement and stage of completion

Once a service has commenced or documentation has been delivered, refunds may be limited or unavailable.

8. Confidentiality and Data Protection

Boost Consultancy is committed to protecting client confidentiality. All personal, career, and financial information is:

• Used solely for the purpose of delivering agreed services

• Handled securely and confidentially

• Not shared with third parties except where required for service delivery or by law

Clients consent to the use of their information in accordance with our Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by law:

• Boost Consultancy is not liable for indirect, incidental, or consequential losses

• Liability is limited to the value of the service fees paid by the client

• We are not responsible for decisions, outcomes, or actions taken based on our advice

10. Amendments and Updates

Boost Consultancy reserves the right to modify these Terms and Conditions at any time. Updated terms will be published on our website, and continued use of our services constitutes acceptance of the revised terms.

11. Governing Law

These Terms and Conditions are governed by the applicable laws of the jurisdiction in which Boost Consultancy operates.